Privacy Policy
The Royal Marines Association Concert Band
Last updated: June 2026
Introduction
The Royal Marines Association Concert Band (“the Band”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, attend our events, purchase tickets or merchandise, subscribe to our communications, volunteer with us, or otherwise interact with us.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.
By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.
Who We Are
The Royal Marines Association Concert Band is the Data Controller responsible for the personal information we collect and process.
Contact Details
The Royal Marines Association Concert Band
Building 619 Coasters
HMS Collingwood
Newgate Lane
Fareham
Hampshire
PO14 1AS
Email: enquiries@rmacb.org.uk
Telephone: 02392 876656
Website: rmacb.org.uk
What Information We Collect
The information we collect depends on how you interact with us.
We may collect:
Contact Information
- Name
- Postal address
- Email address
- Telephone number
Ticket Purchases and Event Registrations
- Booking details
- Attendance information
- Payment confirmation details
- Event preferences
Merchandise Purchases
- Billing and delivery addresses
- Order information
- Payment confirmation details
Newsletter and Marketing Information
- Name and email address
- Communication preferences
- Records of communications sent to you
Website Enquiries
- Information submitted through our contact forms
- Correspondence you send to us
Membership, Musicians and Volunteers
- Contact details
- Emergency contact information where appropriate
- Relevant information required for participation in Band activities
Website Usage Information
When you visit our website, we may collect limited technical information through essential cookies necessary for the operation and security of the website.
How We Collect Information
We may collect information when you:
- Visit our website
- Complete a contact form
- Purchase tickets
- Purchase merchandise
- Subscribe to our newsletter
- Volunteer or perform with the Band
- Contact us by email, telephone or post
- Interact with us on social media
- Attend concerts and events
How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Process ticket bookings
- Fulfil merchandise orders
- Provide information about concerts and events
- Send newsletters and marketing communications where you have consented or where we have a legitimate interest to do so
- Manage volunteers and Band members
- Maintain accurate administrative records
- Improve our services and communications
- Comply with legal and regulatory obligations
- Protect the security of our organisation, website and users
Lawful Bases for Processing
We process personal information under one or more of the following lawful bases:
Consent
Where you have given us permission to contact you, such as subscribing to our newsletter.
Contract
Where processing is necessary to fulfil a ticket purchase, merchandise order or other agreement with you.
Legitimate Interests
Where processing is necessary to support the operation and promotion of the Band and does not override your rights and freedoms.
Legal Obligation
Where we are required to process information to comply with legal or regulatory requirements.
Marketing Communications
We may send newsletters, concert announcements and information about future events.
You can unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us at enquiries@rmacb.org.uk
We will always respect your communication preferences.
Ticketing, Payments and Third-Party Services
We use trusted third-party providers to help deliver our services.
These may include:
- Eventbrite
- TicketSource
- PayPal
- Stripe
When you purchase tickets or merchandise, your information may be processed by these providers in accordance with their own privacy policies.
We recommend reviewing their privacy notices before using their services.
We do not receive or store your full payment card details.
Photography and Video Recording
Photographs and video recordings may be taken at concerts, rehearsals and public events.
These images may be used for:
- Social media
- Promotional materials
- Concert publicity
- Historical and archival purposes
We will always seek to use images responsibly and respectfully.
If you have concerns about the use of an image in which you appear, please contact us and we will consider any reasonable request.
Parents or guardians who have concerns regarding images of children should contact us directly.
Sharing Your Information
We do not sell your personal information to third parties.
We may share information with:
- Service providers acting on our behalf
- Ticketing and payment providers
- Professional advisers
- Regulatory bodies and law enforcement agencies where required by law
Any third parties processing information on our behalf are required to keep it secure and use it only for authorised purposes.
Data Security
We take appropriate technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While no system can guarantee absolute security, we continually review our procedures to help keep your information safe.
How Long We Keep Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and administrative requirements.
Different types of information may be retained for different periods depending on their purpose and any legal obligations that apply.
Your Rights
Under UK data protection law, you have the right to:
- Be informed about how your data is used
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Restrict processing in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where processing is based on consent
- Request transfer of your information where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Accessing or Updating Your Information
If you would like to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your data
- Change your communication preferences
Please contact us at:
Email: enquiries@rmacb.org.uk
Telephone: 02392 876656
Postal Address:
The Royal Marines Association Concert Band
Building 619 Coasters
HMS Collingwood
Newgate Lane
Fareham
Hampshire
PO14 1AS
Cookies
Our website uses essential cookies required for the operation, security and functionality of the website.
These cookies do not collect information for advertising purposes.
You may configure your browser to refuse cookies, although some parts of the website may not function correctly as a result.
Links to Other Websites
Our website may contain links to external websites.
Once you leave our website, we are not responsible for the privacy practices of other organisations or websites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, services or legal obligations.
Any updates will be published on our website and will take effect immediately upon publication.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so that we can try to resolve your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk
Contact Us
If you have any questions about this Privacy Policy or the way we process your personal information, please contact:
The Royal Marines Association Concert Band
Email: enquiries@rmacb.org.uk
Telephone: 02392 876656
Postal Address:
Building 619 Coasters
HMS Collingwood
Newgate Lane
Fareham
Hampshire
PO14 1AS
